Shipping policy

At Finathletics, we believe in transparency—especially when it comes to your order.

We’re a small, independent Canadian brand building something meaningful, not Amazon. That means we don’t ship in 24 hours with drones (yet), but we do make sure every order is handled with care, precision, and intention.

We work closely with our trusted global suppliers to bring you high-quality activewear without holding excess inventory. That helps us keep prices fair and waste low—but it also means shipping can take a little longer.

• Processing Time: 1–3 business days

Below are the average shipping times information per region.

Note: These are estimated delivery times. Actual shipping times may vary due to customs processing, weather conditions, or carrier delays.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Finathletics is not responsible for these charges if they are applied and are your responsibility as the customer.

Shipping Rates

We strive to offer affordable shipping rates, and in many cases, we provide free shipping above a certain threshold. Any applicable shipping fees will be calculated at checkout. If you have any questions regarding shipping fees, please let us know using our Contact Form. It will be a pleasure to assist you.

Customs & Import Duties

Finathletics is not responsible for any customs duties, taxes, or import fees that may be applied by your country’s customs office. These charges, if applicable, are the responsibility of the customer. Please check your country’s import regulations before placing an order.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact us at  contact@finathletics.ca. We will work with the shipping carrier to resolve the issue as soon as possible. However, we are not responsible for delays caused by unforeseen events such as customs inspections, weather disruptions, or postal service delays.

Incorrect Address Policy

Please ensure your shipping address is correct before placing an order. If a wrong address is provided and the package is returned to our facilities, customers will be responsible for reshipment costs.

Order Changes & Cancellations

Due to fast processing times, we can only accept order modifications or cancellations within 48 hours of the date of purchase. After this period, we unfortunately cannot guarantee changes, as your order may already be in fulfillment.

Refunds, Returns and Exchanges

We accept returns of up to 30 days after delivery, if the item is unused and in its original condition, we will refund the full order minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@finathletics.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will do our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at contact@finathletics.ca.

Would you like to have specific shipping information about your country? Please let us know using our Contact Form!